Heating & Heating Engineers

Heating & Heating Engineers

Are you looking for a heating engineer? Look no further!

Our team of experienced gas and heating engineers covers the Waveney Valley and other areas of Norfolk and Suffolk. Whether your heating system requires repair or replacement, our Gas Safe registered engineers are here to assist you. With their expertise, they are fully qualified to work with gas appliances and installations, ensuring your safety and peace of mind. We pride ourselves on providing the best service possible at competitive pricing.

We understand the importance of transparent communication, which is why we provide upfront, no-obligation quotations for all work undertaken. Our gas engineers are experienced professionals who are dedicated to delivering a friendly and professional service while catering to heating systems of all sizes, from domestic to industrial.

Boiler installation

When it comes to boiler installation, it is crucial to have an accredited Gas Safe engineer handle the job to prevent any gas leaks. Fortunately, all our engineers at Amber Heating are Gas Safe registered, meaning we have the expertise and qualifications required to install and service gas boilers and appliances.

We understand that when you need a new boiler, time is often of the essence. However, it is essential to take the necessary time to ensure you select the right boiler for your specific property and requirements. Our team will conduct a thorough assessment of your property, including the existing heating system, heating appliances, hot water needs, and budget.

Based on this assessment, we will recommend the most suitable boiler for your home. In some cases, it may be more advantageous to repair or replace your current system. With our expert guidance, we can determine the best type of boiler for your needs, ensuring a quick and efficient installation process.

When it comes to installing or upgrading your central heating system, we will ask questions to identify the system that best suits your needs.

Here are some of the typical questions we will ask:

  • How do you use hot water? Do you often need hot water from more than one tap or shower at the same time?
  • Do you have a power shower or plan to fit one? If you change to a combi boiler, this will save space but will not be compatible with a shower that has a pump.
  • Do your hot water requirements change throughout the year? For example, do you have a large family that stays over for the Christmas period or other holidays?
  • Are you planning any home improvements? For example, solar panels, loft conversion, extension, a new bathroom…
  • Do you have a boiler manufacturer in mind?

Heating Installation

If you require a complete central heating system installation or just a repair, our highly qualified heating engineers are ready to assist you.

Your central heating system is there for a reason: to provide you with the heat and hot water that your home needs. But sometimes, it might need a little extra TLC. We’ll work with you to determine the best central heating system for your property, based on your usage and budget.

We can install combi-boilers, which provide constant hot water and heat without taking up much space with cylinders or tanks. Alternatively, you could choose a heating system that runs on renewable energy such as solar panels or heat pumps. We will advise you on the system that is best suited to your home and ensure that every component is installed to the highest standard.

A new central heating system installation from us will include:

  • A top A-rated boiler.
  • Smart controls.
  • A (new meter if no gas at property), pipework and radiators as required.
  • Professional installation from a Gas Safe registered heating engineer.
  • Free removal of your old central heating.
  • Power flush of your system to maximise efficiency.
  • Manufacturer’s guarantee of up to 15 years to protect your boiler.
  • One-year workmanship warranty.

Multi property and new build heating installations

We have considerable experience in fitting central heating systems into multiple properties and new builds.

Gas boilers are currently installed into 90% of homes in the UK, but with the government’s plan to ban gas boilers from 2025, we can advise on the many renewable alternatives available.

Multi-occupancy properties

If you have communal heating and hot water requirements, we can help! A shared heating system refers to a central source that distributes steam or hot water to multiple end customers within a building. This can include hot water produced by a communal boiler for space heating or hot water, as well as an electric immersion heater serving multiple units.

Our heating engineers can advise on the best communal heating and hot water systems, supply and install them, carry out any repairs as necessary, provide Gas Safety Certificates as required and even help with maintenance agreements for you.

Renewable Heating

Gas boilers are currently installed into 90% of homes in the UK, but with the Government’s plan to ban gas boilers from 2025, we can advise on the many renewable alternatives available.

Renewable heating systems are a great way to reduce your carbon footprint, save money on your energy bills, and make your home more comfortable.

We’re an independent company, so we’ll advise you on the best boiler for your needs and the renewable heating system that will work best for you. We can help you find the right option for your home and budget.

Please get in touch with us for a no-obligation conversation with one of our experts! Call us today on 01502 719726.

Transparent and competitive prices

We believe in upfront pricing for most plumbing and heating work. However, in emergency situations where time is of the essence, we may provide estimated figures. Additionally, we offer free, no-obligation on-site consultations for medium and large projects, ensuring you receive accurate quotes.

Clear communication

It’s our priority to always communicate clearly and guide you through the work we’re undertaking. We’ll explain the reasons behind each step, allowing you to make informed decisions based on your budget and circumstances.

On-time service

We respect your valuable time. That’s why we provide a 4-hour appointment window, ensuring minimal disruption to your schedule. In the rare occurrence of any unforeseen delays, we’ll promptly inform you and provide an updated time of arrival.


Your satisfaction matters to us. In addition to any manufacturer guarantees, we provide our own one-year workmanship warranty. We stand by the quality of our work and ensure you receive the necessary support even after the project is completed.

Friendly service

All our staff are committed to providing the highest level of customer service and satisfaction. We’re a family-run company, and maintaining a personal touch with our customers is important to us. We also aim to deliver the same consistent, friendly service every time.

Peace of mind

Your peace of mind is invaluable to us. Rest assured, all our work is fully covered by public liability/indemnity insurance. We also conduct customer reviews after every project, allowing us to continuously improve and maintain our stellar reputation.

Reliable Service

Service: Plumbing pipe repair

Positive: Professionalism, Quality

Great service and very reliable. I will be using them again for any new jobs/projects.


Joe Stiddard-Jenkins

Happy Customer

I have used this company twice now and have been completely both times. I will
definitely go back as and when required.


Superb Plumbing Service

John arrived to sort out our leak very quickly and returned as promised to install the new valve. Friendly, experienced can-do people that are good to deal with.

Andrew Jackman

On the job within a day

Professional and straight to the problem. Ordered the part and fixed promptly . What more could u ask. Used them for a while now on a few properties and haven’t been disappointed. Great price great service. I appreciate their help 100%. Needless to say the number is saved on my phone and will be using again.

John Vry

Fantastic service

Amber heating have recently done some work for us and what can I say, what a fantastic service. I called expecting a delay with getting someone to work on our heating system. The very next day we had one of their experienced engineers in our house. All work was carried out in a Covid safe way with such an attention to detail. So happy to find a reliable heating company. Would recommend to anyone.

Bison EV


Quality workmanship. Well recommended

Andy Wales

Absolutely fantastic service!

Would recommend. 5 star +++
Called and arranged same day service as my boiler was failing to work. Asked for fix and service.
Excellent effective and thorough service checking and adjusting all equipment including boiler plus vents and safety equipment.
No push of parts or equipment renewal, even than an older boiler. Just professional and honest service.

Philip Crisp

So Pleased

So pleased with the service I’ve received from Amber Heating. I called Ally needing two boiler services and he carried these out super quick and kept me updated along the way. Wouldn’t hesitate to use Amber again.

Lizzy Spindler

What better service could you want

Superb service, had them out earlier today and have a small issue and they are coming back out this evening.
What better service could you want.

Andy Wilson

Excellent Service

Excellent service again from Amber phoned at 8.00 am regarding faulty boiler
Technician arrived later in after noon as planned system back in operation within 45 minutes

James Mcloughlin

Top Quality Service!

Josh was absolutely 100% professional and helped me every step of the way with my over complicated air source heat pump when another local company let me down.
He explained everything, how to use it and he even set it up for me.
Highly recommended, thank you Josh!

Daniel N

Professional Service!

Great service, well priced, professional and they fitted me in really quickly.

Rachel Engledew

Amber Heating is THE best plumbing firm

Alister worked ceaselessly to discover what was the cause of the toxic smell in our en-suite and solved the problem. We cannot thank him enough for solving a problem that had blighted our lives for a number of years. Several well-known plumbers came to our property and failed to identify the source of the fumes. If there were ten stars we would use them all.


Highly Recommend Amber Heating

I would highly recommend Amber heating. Always on time always polite and friendly and helpful Staff.
Always do an excellent job.
Thank you.

Christine McDaid

Great Service

It’s not often you get a company that gives such great service and value, but Amber ticks all the boxes. Very friendly and very professional engineers. Will be using them on our next project next year.

Lee Anderson

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